Frequent questions

Q. How long will it take for my items to arrive?

A. It usually takes 24/48 hours shipping.
Delivery times vary based on demand and shipping location.

Q. How long will it take to receive a tracking number?

A. It usually takes one business day.

Q. Where can I place an order from?

A. You can place an order from any country, we ship worldwide.

Q. When I receive my order will I receive a confirmation number?

A. Yes, you will receive an order confirmation email with an order number immediately after placing your order.
Please contact us if you do not receive one within 24 hours.

Q. Who can I contact if there are problems with my order?

A. All inquiries can be forwarded to the contact us page
We have a very attentive customer service team. We make sure the problem is resolved as quickly as possible.

Q. How can I pay?

A. We accept all major credit cards: Visa, Mastercard, Discover, Amex and also PayPal.

Q. Is checkout on this website secure?

A. You can be absolutely sure that all purchases made here are safe.

Q. Will I sell my information if I enter my email address?

A. We do not sell any information to our customers. Emails are only for tracking and sending newsletters about our promotions and coupons for discounts.

Q. Do I (the customer) have to pay customs taxes?

A. For most countries, you will not have to pay customs duties.